Degraded performance: multi-embeddings

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted May 09, 2026 - 09:25 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 69218ms (baseline: 69218ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 117
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=69218ms (SLO: 20000ms)

Posted May 09, 2026 - 09:21 UTC

Investigating

Service multi-embeddings is experiencing issues.

- Current P99 latency: 77768ms (baseline: 77768ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 111
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=77768ms (SLO: 20000ms)

Posted May 09, 2026 - 09:15 UTC

This incident affected: Embedding Models (Rest Embeddings).