Partial outage: multi-reranker

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Aug 04, 2026 - 09:35 UTC

Investigating

Service multi-reranker is experiencing issues.

- Current P99 latency: 62281ms (baseline: 62281ms)
- Current error rate: 22.12% (baseline: 22.12%)
- Request count (5min): 113
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 22.1% (threshold: 15%)

Posted Aug 04, 2026 - 09:30 UTC

This incident affected: Reranker Models (Rest Rerankers).