Service outage: jina-code-embeddings-1500m

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Apr 21, 2026 - 12:10 UTC

Update

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 253551ms (baseline: 253551ms)
- Current error rate: 1.81% (baseline: 1.81%)
- Request count (5min): 277
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=253551ms (threshold: 30000ms)

Posted Apr 21, 2026 - 12:05 UTC

Update

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 240120ms (baseline: 240120ms)
- Current error rate: 1.30% (baseline: 1.30%)
- Request count (5min): 307
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=240120ms (threshold: 30000ms)

Posted Apr 21, 2026 - 12:00 UTC

Update

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 238445ms (baseline: 238445ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 283
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=238445ms (threshold: 30000ms)

Posted Apr 21, 2026 - 11:55 UTC

Update

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 192110ms (baseline: 192110ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 305
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=192110ms (threshold: 30000ms)

Posted Apr 21, 2026 - 11:50 UTC

Update

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 288461ms (baseline: 288461ms)
- Current error rate: 1.18% (baseline: 1.18%)
- Request count (5min): 340
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=288461ms (threshold: 30000ms)

Posted Apr 21, 2026 - 11:45 UTC

Update

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 278106ms (baseline: 278106ms)
- Current error rate: 2.34% (baseline: 2.34%)
- Request count (5min): 299
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=278106ms (threshold: 30000ms)

Posted Apr 21, 2026 - 11:40 UTC

Investigating

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 261892ms (baseline: 261892ms)
- Current error rate: 0.38% (baseline: 0.38%)
- Request count (5min): 264
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=261892ms (threshold: 30000ms)

Posted Apr 21, 2026 - 11:35 UTC

This incident affected: Embedding Models (jina-code-embeddings-1500m).