Partial outage: jina-reranker-v2-base-multilingual

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Aug 27, 2026 - 12:25 UTC

Update

Service jina-reranker-v2-base-multilingual is experiencing issues.

- Current P99 latency: 34066ms (baseline: 34066ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 3688
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=34066ms (threshold: 24000ms)

Posted Aug 27, 2026 - 12:20 UTC

Investigating

Service jina-reranker-v2-base-multilingual is experiencing issues.

- Current P99 latency: 31280ms (baseline: 31280ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 4976
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=31280ms (threshold: 24000ms)

Posted Aug 27, 2026 - 12:15 UTC

This incident affected: Reranker Models (jina-reranker-v2-base-multilingual).