Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 25, 2026 - 18:05 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2856ms (baseline: 2856ms)
- Current error rate: 49.09% (baseline: 49.09%)
- Request count (5min): 110
- Region: us-central1

Status: Major Outage
Reason: High error rate: 49.1% (threshold: 40%)

Posted Jul 25, 2026 - 18:00 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 575ms (baseline: 575ms)
- Current error rate: 60.17% (baseline: 60.17%)
- Request count (5min): 118
- Region: us-central1

Status: Major Outage
Reason: High error rate: 60.2% (threshold: 40%)

Posted Jul 25, 2026 - 17:55 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 571ms (baseline: 571ms)
- Current error rate: 48.57% (baseline: 48.57%)
- Request count (5min): 105
- Region: us-central1

Status: Major Outage
Reason: High error rate: 48.6% (threshold: 40%)

Posted Jul 25, 2026 - 17:50 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3697ms (baseline: 3697ms)
- Current error rate: 49.15% (baseline: 49.15%)
- Request count (5min): 118
- Region: us-central1

Status: Major Outage
Reason: High error rate: 49.2% (threshold: 40%)

Posted Jul 25, 2026 - 17:45 UTC

This incident affected: Reranker Models (jina-reranker-m0).