Degraded performance: jina-reranker-v3

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Feb 24, 2026 - 07:05 UTC

Investigating

Service jina-reranker-v3 is experiencing issues.

- Current P99 latency: 45190ms (baseline: 45190ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 1528
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=45190ms (SLO: 20000ms)

Posted Feb 24, 2026 - 07:00 UTC

This incident affected: Reranker Models (jina-reranker-v3).