Degraded performance: jina-clip-v2

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted Jun 21, 2026 - 17:55 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 337ms (baseline: 337ms)
- Current error rate: 8.46% (baseline: 8.46%)
- Request count (5min): 331
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 8.46% (SLO: 2.00%)

Posted Jun 21, 2026 - 17:50 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 239ms (baseline: 239ms)
- Current error rate: 8.28% (baseline: 8.28%)
- Request count (5min): 326
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 8.28% (SLO: 2.00%)

Posted Jun 21, 2026 - 17:45 UTC

Investigating

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 251ms (baseline: 251ms)
- Current error rate: 8.91% (baseline: 8.91%)
- Request count (5min): 303
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 8.91% (SLO: 2.00%)

Posted Jun 21, 2026 - 17:40 UTC

This incident affected: Embedding Models (jina-clip-v2).