Degraded performance: multi-embeddings

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted May 09, 2026 - 05:45 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 70288ms (baseline: 70288ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 125
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=70288ms (SLO: 20000ms)

Posted May 09, 2026 - 05:40 UTC

Investigating

Service multi-embeddings is experiencing issues.

- Current P99 latency: 74222ms (baseline: 74222ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 138
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=74222ms (SLO: 20000ms)

Posted May 09, 2026 - 05:35 UTC

This incident affected: Embedding Models (Rest Embeddings).