Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 26, 2026 - 17:25 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 572ms (baseline: 572ms)
- Current error rate: 49.53% (baseline: 49.53%)
- Request count (5min): 107
- Region: us-central1

Status: Major Outage
Reason: High error rate: 49.5% (threshold: 40%)

Posted Jul 26, 2026 - 17:20 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 6668ms (baseline: 6668ms)
- Current error rate: 56.56% (baseline: 56.56%)
- Request count (5min): 122
- Region: us-central1

Status: Major Outage
Reason: High error rate: 56.6% (threshold: 40%)

Posted Jul 26, 2026 - 17:15 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 5475ms (baseline: 5475ms)
- Current error rate: 46.90% (baseline: 46.90%)
- Request count (5min): 113
- Region: us-central1

Status: Major Outage
Reason: High error rate: 46.9% (threshold: 40%)

Posted Jul 26, 2026 - 17:10 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 729ms (baseline: 729ms)
- Current error rate: 54.48% (baseline: 54.48%)
- Request count (5min): 134
- Region: us-central1

Status: Major Outage
Reason: High error rate: 54.5% (threshold: 40%)

Posted Jul 26, 2026 - 17:05 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 512ms (baseline: 512ms)
- Current error rate: 45.19% (baseline: 45.19%)
- Request count (5min): 135
- Region: us-central1

Status: Major Outage
Reason: High error rate: 45.2% (threshold: 40%)

Posted Jul 26, 2026 - 17:00 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 616ms (baseline: 616ms)
- Current error rate: 43.31% (baseline: 43.31%)
- Request count (5min): 127
- Region: us-central1

Status: Major Outage
Reason: High error rate: 43.3% (threshold: 40%)

Posted Jul 26, 2026 - 16:55 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 759ms (baseline: 759ms)
- Current error rate: 52.29% (baseline: 52.29%)
- Request count (5min): 109
- Region: us-central1

Status: Major Outage
Reason: High error rate: 52.3% (threshold: 40%)

Posted Jul 26, 2026 - 16:50 UTC

This incident affected: Reranker Models (jina-reranker-m0).