Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Feb 23, 2026 - 19:10 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 308411ms (baseline: 308411ms)
- Current error rate: 78.76% (baseline: 78.76%)
- Request count (5min): 113
- Region: us-central1

Status: Major Outage
Reason: High error rate: 78.8% (threshold: 40%)

Posted Feb 23, 2026 - 19:05 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 303443ms (baseline: 303443ms)
- Current error rate: 62.31% (baseline: 62.31%)
- Request count (5min): 130
- Region: us-central1

Status: Major Outage
Reason: High error rate: 62.3% (threshold: 40%)

Posted Feb 23, 2026 - 19:00 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 234814ms (baseline: 234814ms)
- Current error rate: 58.59% (baseline: 58.59%)
- Request count (5min): 198
- Region: us-central1

Status: Major Outage
Reason: High error rate: 58.6% (threshold: 40%)

Posted Feb 23, 2026 - 18:55 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 306531ms (baseline: 306531ms)
- Current error rate: 53.15% (baseline: 53.15%)
- Request count (5min): 111
- Region: us-central1

Status: Major Outage
Reason: High error rate: 53.2% (threshold: 40%)

Posted Feb 23, 2026 - 18:50 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 320066ms (baseline: 320066ms)
- Current error rate: 69.52% (baseline: 69.52%)
- Request count (5min): 105
- Region: us-central1

Status: Major Outage
Reason: High error rate: 69.5% (threshold: 40%)

Posted Feb 23, 2026 - 18:45 UTC

This incident affected: Reranker Models (jina-reranker-m0).