Partial outage: jina-clip-v2

Incident Report for Jina AI

Resolved

Status changed to degraded_performance. See new incident for details.

Posted Apr 06, 2026 - 13:25 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 27099ms (baseline: 27099ms)
- Current error rate: 0.48% (baseline: 0.48%)
- Request count (5min): 621
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=27099ms (threshold: 20000ms)

Posted Apr 06, 2026 - 13:20 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 29233ms (baseline: 29233ms)
- Current error rate: 0.32% (baseline: 0.32%)
- Request count (5min): 314
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=29233ms (threshold: 20000ms)

Posted Apr 06, 2026 - 13:15 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 24193ms (baseline: 24193ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 254
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=24193ms (threshold: 20000ms)

Posted Apr 06, 2026 - 13:10 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 28824ms (baseline: 28824ms)
- Current error rate: 0.49% (baseline: 0.49%)
- Request count (5min): 408
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=28824ms (threshold: 20000ms)

Posted Apr 06, 2026 - 13:05 UTC

Investigating

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 29362ms (baseline: 29362ms)
- Current error rate: 2.55% (baseline: 2.55%)
- Request count (5min): 157
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=29362ms (threshold: 20000ms)

Posted Apr 06, 2026 - 13:00 UTC

This incident affected: Embedding Models (jina-clip-v2).