Service outage: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Resolved - deployment with updated thresholds.

Posted Jan 26, 2026 - 17:02 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 240377ms (baseline: 240377ms)
- Current error rate: 0.28% (baseline: 0.28%)
- Request count (5min): 357
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=240377ms (threshold: 240000ms)

Posted Jan 25, 2026 - 22:30 UTC

This incident affected: Embedding Models (jina-embeddings-v4).