Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 25, 2026 - 05:15 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2312ms (baseline: 2312ms)
- Current error rate: 52.72% (baseline: 52.72%)
- Request count (5min): 184
- Region: us-central1

Status: Major Outage
Reason: High error rate: 52.7% (threshold: 40%)

Posted Jul 25, 2026 - 05:10 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2978ms (baseline: 2978ms)
- Current error rate: 53.03% (baseline: 53.03%)
- Request count (5min): 132
- Region: us-central1

Status: Major Outage
Reason: High error rate: 53.0% (threshold: 40%)

Posted Jul 25, 2026 - 05:05 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 356ms (baseline: 356ms)
- Current error rate: 45.52% (baseline: 45.52%)
- Request count (5min): 134
- Region: us-central1

Status: Major Outage
Reason: High error rate: 45.5% (threshold: 40%)

Posted Jul 25, 2026 - 05:00 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2828ms (baseline: 2828ms)
- Current error rate: 54.47% (baseline: 54.47%)
- Request count (5min): 123
- Region: us-central1

Status: Major Outage
Reason: High error rate: 54.5% (threshold: 40%)

Posted Jul 25, 2026 - 04:55 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2933ms (baseline: 2933ms)
- Current error rate: 50.42% (baseline: 50.42%)
- Request count (5min): 119
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.4% (threshold: 40%)

Posted Jul 25, 2026 - 04:50 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 9656ms (baseline: 9656ms)
- Current error rate: 49.21% (baseline: 49.21%)
- Request count (5min): 126
- Region: us-central1

Status: Major Outage
Reason: High error rate: 49.2% (threshold: 40%)

Posted Jul 25, 2026 - 04:45 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 1170ms (baseline: 1170ms)
- Current error rate: 51.67% (baseline: 51.67%)
- Request count (5min): 120
- Region: us-central1

Status: Major Outage
Reason: High error rate: 51.7% (threshold: 40%)

Posted Jul 25, 2026 - 04:40 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 8113ms (baseline: 8113ms)
- Current error rate: 73.11% (baseline: 73.11%)
- Request count (5min): 212
- Region: us-central1

Status: Major Outage
Reason: High error rate: 73.1% (threshold: 40%)

Posted Jul 25, 2026 - 04:35 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 405ms (baseline: 405ms)
- Current error rate: 46.85% (baseline: 46.85%)
- Request count (5min): 111
- Region: us-central1

Status: Major Outage
Reason: High error rate: 46.8% (threshold: 40%)

Posted Jul 25, 2026 - 04:30 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 368ms (baseline: 368ms)
- Current error rate: 53.61% (baseline: 53.61%)
- Request count (5min): 166
- Region: us-central1

Status: Major Outage
Reason: High error rate: 53.6% (threshold: 40%)

Posted Jul 25, 2026 - 04:25 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 400ms (baseline: 400ms)
- Current error rate: 48.39% (baseline: 48.39%)
- Request count (5min): 124
- Region: us-central1

Status: Major Outage
Reason: High error rate: 48.4% (threshold: 40%)

Posted Jul 25, 2026 - 04:20 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 366ms (baseline: 366ms)
- Current error rate: 52.17% (baseline: 52.17%)
- Request count (5min): 115
- Region: us-central1

Status: Major Outage
Reason: High error rate: 52.2% (threshold: 40%)

Posted Jul 25, 2026 - 04:15 UTC

This incident affected: Reranker Models (jina-reranker-m0).