Degraded performance: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted Jul 07, 2026 - 14:20 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 84064ms (baseline: 84064ms)
- Current error rate: 6.90% (baseline: 6.90%)
- Request count (5min): 971
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=84064ms (SLO: 40000ms)

Posted Jul 07, 2026 - 14:15 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 86819ms (baseline: 86819ms)
- Current error rate: 9.78% (baseline: 9.78%)
- Request count (5min): 767
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 9.78% (SLO: 2.00%)

Posted Jul 07, 2026 - 14:10 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 87158ms (baseline: 87158ms)
- Current error rate: 5.78% (baseline: 5.78%)
- Request count (5min): 1262
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=87158ms (SLO: 40000ms)

Posted Jul 07, 2026 - 14:05 UTC

This incident affected: Embedding Models (jina-embeddings-v4).