Service outage: multi-embeddings

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted May 08, 2026 - 20:00 UTC

Investigating

Service multi-embeddings is experiencing issues.

- Current P99 latency: 142159ms (baseline: 142159ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 118
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=142159ms (threshold: 120000ms)

Posted May 08, 2026 - 19:55 UTC

This incident affected: Embedding Models (Rest Embeddings).