Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 26, 2026 - 02:10 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 474ms (baseline: 474ms)
- Current error rate: 53.51% (baseline: 53.51%)
- Request count (5min): 114
- Region: us-central1

Status: Major Outage
Reason: High error rate: 53.5% (threshold: 40%)

Posted Jul 26, 2026 - 02:05 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 611ms (baseline: 611ms)
- Current error rate: 50.00% (baseline: 50.00%)
- Request count (5min): 154
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.0% (threshold: 40%)

Posted Jul 26, 2026 - 02:00 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 308ms (baseline: 308ms)
- Current error rate: 58.42% (baseline: 58.42%)
- Request count (5min): 101
- Region: us-central1

Status: Major Outage
Reason: High error rate: 58.4% (threshold: 40%)

Posted Jul 26, 2026 - 01:55 UTC

This incident affected: Reranker Models (jina-reranker-m0).