Partial outage: jina-clip-v2

Incident Report for Jina AI

Resolved

Status changed to major_outage. See new incident for details.

Posted Aug 18, 2026 - 07:20 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21404ms (baseline: 21404ms)
- Current error rate: 12.03% (baseline: 12.03%)
- Request count (5min): 665
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=21404ms (threshold: 20000ms)

Posted Aug 18, 2026 - 07:15 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 22007ms (baseline: 22007ms)
- Current error rate: 35.06% (baseline: 35.06%)
- Request count (5min): 542
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 35.1% (threshold: 15%)

Posted Aug 18, 2026 - 07:10 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21892ms (baseline: 21892ms)
- Current error rate: 30.84% (baseline: 30.84%)
- Request count (5min): 908
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 30.8% (threshold: 15%)

Posted Aug 18, 2026 - 07:05 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21654ms (baseline: 21654ms)
- Current error rate: 26.46% (baseline: 26.46%)
- Request count (5min): 582
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 26.5% (threshold: 15%)

Posted Aug 18, 2026 - 07:00 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21890ms (baseline: 21890ms)
- Current error rate: 39.12% (baseline: 39.12%)
- Request count (5min): 547
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 39.1% (threshold: 15%)

Posted Aug 18, 2026 - 06:55 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21174ms (baseline: 21174ms)
- Current error rate: 2.93% (baseline: 2.93%)
- Request count (5min): 478
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=21174ms (threshold: 20000ms)

Posted Aug 18, 2026 - 06:50 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21661ms (baseline: 21661ms)
- Current error rate: 17.22% (baseline: 17.22%)
- Request count (5min): 540
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 17.2% (threshold: 15%)

Posted Aug 18, 2026 - 06:45 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 22107ms (baseline: 22107ms)
- Current error rate: 30.53% (baseline: 30.53%)
- Request count (5min): 606
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 30.5% (threshold: 15%)

Posted Aug 18, 2026 - 06:40 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21929ms (baseline: 21929ms)
- Current error rate: 32.00% (baseline: 32.00%)
- Request count (5min): 750
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 32.0% (threshold: 15%)

Posted Aug 18, 2026 - 06:35 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21149ms (baseline: 21149ms)
- Current error rate: 8.40% (baseline: 8.40%)
- Request count (5min): 500
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=21149ms (threshold: 20000ms)

Posted Aug 18, 2026 - 06:30 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21738ms (baseline: 21738ms)
- Current error rate: 22.14% (baseline: 22.14%)
- Request count (5min): 980
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 22.1% (threshold: 15%)

Posted Aug 18, 2026 - 06:25 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 20985ms (baseline: 20985ms)
- Current error rate: 23.27% (baseline: 23.27%)
- Request count (5min): 1010
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 23.3% (threshold: 15%)

Posted Aug 18, 2026 - 06:20 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21934ms (baseline: 21934ms)
- Current error rate: 18.56% (baseline: 18.56%)
- Request count (5min): 1040
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 18.6% (threshold: 15%)

Posted Aug 18, 2026 - 06:15 UTC

Investigating

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21262ms (baseline: 21262ms)
- Current error rate: 38.12% (baseline: 38.12%)
- Request count (5min): 829
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 38.1% (threshold: 15%)

Posted Aug 18, 2026 - 06:10 UTC

This incident affected: Embedding Models (jina-clip-v2).