Degraded performance: s.jina.ai

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Apr 08, 2026 - 18:55 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 36205ms (baseline: 36205ms)
- Current error rate: 11.28% (baseline: 11.28%)
- Request count (5min): 541
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 11.28% (SLO: 10.00%)

Posted Apr 08, 2026 - 18:50 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 37038ms (baseline: 37038ms)
- Current error rate: 10.44% (baseline: 10.44%)
- Request count (5min): 431
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 10.44% (SLO: 10.00%)

Posted Apr 08, 2026 - 18:45 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 14102ms (baseline: 14102ms)
- Current error rate: 11.92% (baseline: 11.92%)
- Request count (5min): 386
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 11.92% (SLO: 10.00%)

Posted Apr 08, 2026 - 18:40 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 27755ms (baseline: 27755ms)
- Current error rate: 11.06% (baseline: 11.06%)
- Request count (5min): 407
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 11.06% (SLO: 10.00%)

Posted Apr 08, 2026 - 18:35 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 31091ms (baseline: 31091ms)
- Current error rate: 11.80% (baseline: 11.80%)
- Request count (5min): 466
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 11.80% (SLO: 10.00%)

Posted Apr 08, 2026 - 18:30 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 33292ms (baseline: 33292ms)
- Current error rate: 9.06% (baseline: 9.06%)
- Request count (5min): 519
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 9.06% (SLO: 10.00%)

Posted Apr 08, 2026 - 18:25 UTC

Investigating

Service s.jina.ai is experiencing issues.

- Current P99 latency: 38922ms (baseline: 38922ms)
- Current error rate: 14.98% (baseline: 14.98%)
- Request count (5min): 474
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 14.98% (SLO: 10.00%)

Posted Apr 08, 2026 - 18:20 UTC

This incident affected: Reader (s.jina.ai).