Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Feb 23, 2026 - 22:45 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 250385ms (baseline: 250385ms)
- Current error rate: 65.36% (baseline: 65.36%)
- Request count (5min): 153
- Region: us-central1

Status: Major Outage
Reason: High error rate: 65.4% (threshold: 40%)

Posted Feb 23, 2026 - 22:40 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 296106ms (baseline: 296106ms)
- Current error rate: 72.41% (baseline: 72.41%)
- Request count (5min): 116
- Region: us-central1

Status: Major Outage
Reason: High error rate: 72.4% (threshold: 40%)

Posted Feb 23, 2026 - 22:35 UTC

This incident affected: Reranker Models (jina-reranker-m0).