Service outage: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Resolved - recalibrated monitoring thresholds.

Posted Jan 14, 2026 - 22:29 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 10062ms (baseline: 10062ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 247
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=10062ms (threshold: 10000ms)

Posted Jan 14, 2026 - 22:00 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 11319ms (baseline: 11319ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 240
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=11319ms (threshold: 10000ms)

Posted Jan 14, 2026 - 21:55 UTC