Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%
Posted Jul 25, 2026 - 08:10 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 393ms (baseline: 393ms)
- Current error rate: 46.67% (baseline: 46.67%)
- Request count (5min): 120
- Region: us-central1

Status: Major Outage
Reason: High error rate: 46.7% (threshold: 40%)
Posted Jul 25, 2026 - 08:05 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 625ms (baseline: 625ms)
- Current error rate: 49.16% (baseline: 49.16%)
- Request count (5min): 179
- Region: us-central1

Status: Major Outage
Reason: High error rate: 49.2% (threshold: 40%)
Posted Jul 25, 2026 - 08:00 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 326ms (baseline: 326ms)
- Current error rate: 57.72% (baseline: 57.72%)
- Request count (5min): 123
- Region: us-central1

Status: Major Outage
Reason: High error rate: 57.7% (threshold: 40%)
Posted Jul 25, 2026 - 07:55 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 427ms (baseline: 427ms)
- Current error rate: 47.50% (baseline: 47.50%)
- Request count (5min): 120
- Region: us-central1

Status: Major Outage
Reason: High error rate: 47.5% (threshold: 40%)
Posted Jul 25, 2026 - 07:50 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2312ms (baseline: 2312ms)
- Current error rate: 57.58% (baseline: 57.58%)
- Request count (5min): 165
- Region: us-central1

Status: Major Outage
Reason: High error rate: 57.6% (threshold: 40%)
Posted Jul 25, 2026 - 07:45 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2573ms (baseline: 2573ms)
- Current error rate: 52.10% (baseline: 52.10%)
- Request count (5min): 119
- Region: us-central1

Status: Major Outage
Reason: High error rate: 52.1% (threshold: 40%)
Posted Jul 25, 2026 - 07:40 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 4191ms (baseline: 4191ms)
- Current error rate: 54.66% (baseline: 54.66%)
- Request count (5min): 161
- Region: us-central1

Status: Major Outage
Reason: High error rate: 54.7% (threshold: 40%)
Posted Jul 25, 2026 - 07:35 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3093ms (baseline: 3093ms)
- Current error rate: 55.47% (baseline: 56.04%)
- Request count (5min): 137
- Region: us-central1

Status: Major Outage
Reason: High error rate: 55.5% (threshold: 40%)
Posted Jul 25, 2026 - 07:30 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 434ms (baseline: 434ms)
- Current error rate: 52.59% (baseline: 52.59%)
- Request count (5min): 116
- Region: us-central1

Status: Major Outage
Reason: High error rate: 52.6% (threshold: 40%)
Posted Jul 25, 2026 - 07:25 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3026ms (baseline: 3026ms)
- Current error rate: 50.00% (baseline: 50.00%)
- Request count (5min): 140
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.0% (threshold: 40%)
Posted Jul 25, 2026 - 07:20 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 957ms (baseline: 957ms)
- Current error rate: 51.66% (baseline: 51.66%)
- Request count (5min): 151
- Region: us-central1

Status: Major Outage
Reason: High error rate: 51.7% (threshold: 40%)
Posted Jul 25, 2026 - 07:15 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2961ms (baseline: 2961ms)
- Current error rate: 49.01% (baseline: 49.01%)
- Request count (5min): 151
- Region: us-central1

Status: Major Outage
Reason: High error rate: 49.0% (threshold: 40%)
Posted Jul 25, 2026 - 07:10 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2315ms (baseline: 2315ms)
- Current error rate: 55.33% (baseline: 55.33%)
- Request count (5min): 150
- Region: us-central1

Status: Major Outage
Reason: High error rate: 55.3% (threshold: 40%)
Posted Jul 25, 2026 - 07:05 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 445ms (baseline: 445ms)
- Current error rate: 46.67% (baseline: 46.67%)
- Request count (5min): 180
- Region: us-central1

Status: Major Outage
Reason: High error rate: 46.7% (threshold: 40%)
Posted Jul 25, 2026 - 07:00 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 830ms (baseline: 830ms)
- Current error rate: 50.00% (baseline: 50.00%)
- Request count (5min): 116
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.0% (threshold: 40%)
Posted Jul 25, 2026 - 06:55 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 394ms (baseline: 394ms)
- Current error rate: 49.12% (baseline: 49.12%)
- Request count (5min): 114
- Region: us-central1

Status: Major Outage
Reason: High error rate: 49.1% (threshold: 40%)
Posted Jul 25, 2026 - 06:50 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 620ms (baseline: 620ms)
- Current error rate: 52.21% (baseline: 52.21%)
- Request count (5min): 136
- Region: us-central1

Status: Major Outage
Reason: High error rate: 52.2% (threshold: 40%)
Posted Jul 25, 2026 - 06:45 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 1341ms (baseline: 1341ms)
- Current error rate: 50.00% (baseline: 50.00%)
- Request count (5min): 114
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.0% (threshold: 40%)
Posted Jul 25, 2026 - 06:40 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 389ms (baseline: 389ms)
- Current error rate: 55.17% (baseline: 55.17%)
- Request count (5min): 145
- Region: us-central1

Status: Major Outage
Reason: High error rate: 55.2% (threshold: 40%)
Posted Jul 25, 2026 - 06:35 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 4942ms (baseline: 4942ms)
- Current error rate: 47.37% (baseline: 47.37%)
- Request count (5min): 152
- Region: us-central1

Status: Major Outage
Reason: High error rate: 47.4% (threshold: 40%)
Posted Jul 25, 2026 - 06:30 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2635ms (baseline: 2635ms)
- Current error rate: 44.14% (baseline: 44.14%)
- Request count (5min): 111
- Region: us-central1

Status: Major Outage
Reason: High error rate: 44.1% (threshold: 40%)
Posted Jul 25, 2026 - 06:25 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 478ms (baseline: 478ms)
- Current error rate: 60.61% (baseline: 60.37%)
- Request count (5min): 132
- Region: us-central1

Status: Major Outage
Reason: High error rate: 60.6% (threshold: 40%)
Posted Jul 25, 2026 - 06:20 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 677ms (baseline: 677ms)
- Current error rate: 50.70% (baseline: 50.70%)
- Request count (5min): 142
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.7% (threshold: 40%)
Posted Jul 25, 2026 - 06:15 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 352ms (baseline: 352ms)
- Current error rate: 51.77% (baseline: 51.77%)
- Request count (5min): 141
- Region: us-central1

Status: Major Outage
Reason: High error rate: 51.8% (threshold: 40%)
Posted Jul 25, 2026 - 06:10 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 356ms (baseline: 356ms)
- Current error rate: 57.04% (baseline: 57.04%)
- Request count (5min): 135
- Region: us-central1

Status: Major Outage
Reason: High error rate: 57.0% (threshold: 40%)
Posted Jul 25, 2026 - 06:05 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2897ms (baseline: 2897ms)
- Current error rate: 43.56% (baseline: 43.56%)
- Request count (5min): 163
- Region: us-central1

Status: Major Outage
Reason: High error rate: 43.6% (threshold: 40%)
Posted Jul 25, 2026 - 06:00 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 358ms (baseline: 358ms)
- Current error rate: 56.91% (baseline: 56.91%)
- Request count (5min): 123
- Region: us-central1

Status: Major Outage
Reason: High error rate: 56.9% (threshold: 40%)
Posted Jul 25, 2026 - 05:55 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 392ms (baseline: 392ms)
- Current error rate: 47.12% (baseline: 47.12%)
- Request count (5min): 104
- Region: us-central1

Status: Major Outage
Reason: High error rate: 47.1% (threshold: 40%)
Posted Jul 25, 2026 - 05:50 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 689ms (baseline: 689ms)
- Current error rate: 57.26% (baseline: 57.26%)
- Request count (5min): 124
- Region: us-central1

Status: Major Outage
Reason: High error rate: 57.3% (threshold: 40%)
Posted Jul 25, 2026 - 05:45 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 335ms (baseline: 335ms)
- Current error rate: 52.88% (baseline: 52.88%)
- Request count (5min): 104
- Region: us-central1

Status: Major Outage
Reason: High error rate: 52.9% (threshold: 40%)
Posted Jul 25, 2026 - 05:40 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 1319ms (baseline: 1319ms)
- Current error rate: 52.63% (baseline: 52.63%)
- Request count (5min): 133
- Region: us-central1

Status: Major Outage
Reason: High error rate: 52.6% (threshold: 40%)
Posted Jul 25, 2026 - 05:35 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 4039ms (baseline: 4039ms)
- Current error rate: 46.28% (baseline: 46.28%)
- Request count (5min): 121
- Region: us-central1

Status: Major Outage
Reason: High error rate: 46.3% (threshold: 40%)
Posted Jul 25, 2026 - 05:30 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2344ms (baseline: 2344ms)
- Current error rate: 51.38% (baseline: 51.38%)
- Request count (5min): 109
- Region: us-central1

Status: Major Outage
Reason: High error rate: 51.4% (threshold: 40%)
Posted Jul 25, 2026 - 05:25 UTC
This incident affected: Reranker Models (jina-reranker-m0).
← Current Status Powered by Atlassian Statuspage