Service outage: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Apr 10, 2026 - 20:55 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 5516ms (baseline: 5516ms)
- Current error rate: 61.52% (baseline: 61.52%)
- Request count (5min): 2196
- Region: us-central1

Status: Major Outage
Reason: High error rate: 61.5% (threshold: 40%)

Posted Apr 10, 2026 - 20:50 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 4002ms (baseline: 4002ms)
- Current error rate: 68.39% (baseline: 68.39%)
- Request count (5min): 2613
- Region: us-central1

Status: Major Outage
Reason: High error rate: 68.4% (threshold: 40%)

Posted Apr 10, 2026 - 20:45 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 2412ms (baseline: 2412ms)
- Current error rate: 67.46% (baseline: 67.46%)
- Request count (5min): 2594
- Region: us-central1

Status: Major Outage
Reason: High error rate: 67.5% (threshold: 40%)

Posted Apr 10, 2026 - 20:40 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 2806ms (baseline: 2806ms)
- Current error rate: 65.30% (baseline: 65.30%)
- Request count (5min): 2741
- Region: us-central1

Status: Major Outage
Reason: High error rate: 65.3% (threshold: 40%)

Posted Apr 10, 2026 - 20:35 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 2744ms (baseline: 2744ms)
- Current error rate: 68.58% (baseline: 68.58%)
- Request count (5min): 2330
- Region: us-central1

Status: Major Outage
Reason: High error rate: 68.6% (threshold: 40%)

Posted Apr 10, 2026 - 20:30 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 1010ms (baseline: 1010ms)
- Current error rate: 68.33% (baseline: 68.33%)
- Request count (5min): 2728
- Region: us-central1

Status: Major Outage
Reason: High error rate: 68.3% (threshold: 40%)

Posted Apr 10, 2026 - 20:25 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 885ms (baseline: 885ms)
- Current error rate: 66.62% (baseline: 66.62%)
- Request count (5min): 2705
- Region: us-central1

Status: Major Outage
Reason: High error rate: 66.6% (threshold: 40%)

Posted Apr 10, 2026 - 20:20 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 16440ms (baseline: 16440ms)
- Current error rate: 65.70% (baseline: 65.70%)
- Request count (5min): 2784
- Region: us-central1

Status: Major Outage
Reason: High error rate: 65.7% (threshold: 40%)

Posted Apr 10, 2026 - 20:15 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 13340ms (baseline: 13340ms)
- Current error rate: 50.32% (baseline: 50.32%)
- Request count (5min): 2462
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.3% (threshold: 40%)

Posted Apr 10, 2026 - 20:10 UTC

This incident affected: Embedding Models (jina-embeddings-v4).