Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Feb 23, 2026 - 11:20 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 307437ms (baseline: 307437ms)
- Current error rate: 57.54% (baseline: 57.54%)
- Request count (5min): 179
- Region: us-central1

Status: Major Outage
Reason: High error rate: 57.5% (threshold: 40%)

Posted Feb 23, 2026 - 11:15 UTC

This incident affected: Reranker Models (jina-reranker-m0).