Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%
Posted Jul 23, 2026 - 18:35 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 4686ms (baseline: 4686ms)
- Current error rate: 51.79% (baseline: 51.79%)
- Request count (5min): 112
- Region: us-central1

Status: Major Outage
Reason: High error rate: 51.8% (threshold: 40%)
Posted Jul 23, 2026 - 18:30 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 4252ms (baseline: 4252ms)
- Current error rate: 50.38% (baseline: 50.38%)
- Request count (5min): 131
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.4% (threshold: 40%)
Posted Jul 23, 2026 - 18:25 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 4528ms (baseline: 4528ms)
- Current error rate: 50.00% (baseline: 50.00%)
- Request count (5min): 128
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.0% (threshold: 40%)
Posted Jul 23, 2026 - 18:20 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2782ms (baseline: 2782ms)
- Current error rate: 52.17% (baseline: 52.17%)
- Request count (5min): 138
- Region: us-central1

Status: Major Outage
Reason: High error rate: 52.2% (threshold: 40%)
Posted Jul 23, 2026 - 18:15 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 4569ms (baseline: 4569ms)
- Current error rate: 54.48% (baseline: 54.48%)
- Request count (5min): 134
- Region: us-central1

Status: Major Outage
Reason: High error rate: 54.5% (threshold: 40%)
Posted Jul 23, 2026 - 18:10 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2984ms (baseline: 2984ms)
- Current error rate: 44.96% (baseline: 44.96%)
- Request count (5min): 129
- Region: us-central1

Status: Major Outage
Reason: High error rate: 45.0% (threshold: 40%)
Posted Jul 23, 2026 - 18:05 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 489ms (baseline: 489ms)
- Current error rate: 41.51% (baseline: 41.51%)
- Request count (5min): 106
- Region: us-central1

Status: Major Outage
Reason: High error rate: 41.5% (threshold: 40%)
Posted Jul 23, 2026 - 18:00 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 441ms (baseline: 441ms)
- Current error rate: 47.66% (baseline: 47.66%)
- Request count (5min): 107
- Region: us-central1

Status: Major Outage
Reason: High error rate: 47.7% (threshold: 40%)
Posted Jul 23, 2026 - 17:55 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 8486ms (baseline: 8486ms)
- Current error rate: 48.12% (baseline: 48.12%)
- Request count (5min): 133
- Region: us-central1

Status: Major Outage
Reason: High error rate: 48.1% (threshold: 40%)
Posted Jul 23, 2026 - 17:50 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 570ms (baseline: 570ms)
- Current error rate: 45.95% (baseline: 45.95%)
- Request count (5min): 148
- Region: us-central1

Status: Major Outage
Reason: High error rate: 45.9% (threshold: 40%)
Posted Jul 23, 2026 - 17:45 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 5611ms (baseline: 5611ms)
- Current error rate: 46.36% (baseline: 46.36%)
- Request count (5min): 110
- Region: us-central1

Status: Major Outage
Reason: High error rate: 46.4% (threshold: 40%)
Posted Jul 23, 2026 - 17:40 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 510ms (baseline: 510ms)
- Current error rate: 54.72% (baseline: 54.72%)
- Request count (5min): 106
- Region: us-central1

Status: Major Outage
Reason: High error rate: 54.7% (threshold: 40%)
Posted Jul 23, 2026 - 17:35 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 4646ms (baseline: 4646ms)
- Current error rate: 46.23% (baseline: 46.23%)
- Request count (5min): 106
- Region: us-central1

Status: Major Outage
Reason: High error rate: 46.2% (threshold: 40%)
Posted Jul 23, 2026 - 17:30 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 4507ms (baseline: 4507ms)
- Current error rate: 54.89% (baseline: 54.89%)
- Request count (5min): 133
- Region: us-central1

Status: Major Outage
Reason: High error rate: 54.9% (threshold: 40%)
Posted Jul 23, 2026 - 17:25 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 6129ms (baseline: 6129ms)
- Current error rate: 51.88% (baseline: 51.88%)
- Request count (5min): 133
- Region: us-central1

Status: Major Outage
Reason: High error rate: 51.9% (threshold: 40%)
Posted Jul 23, 2026 - 17:20 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3302ms (baseline: 3302ms)
- Current error rate: 47.95% (baseline: 47.95%)
- Request count (5min): 146
- Region: us-central1

Status: Major Outage
Reason: High error rate: 47.9% (threshold: 40%)
Posted Jul 23, 2026 - 17:15 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3091ms (baseline: 3091ms)
- Current error rate: 55.71% (baseline: 55.71%)
- Request count (5min): 140
- Region: us-central1

Status: Major Outage
Reason: High error rate: 55.7% (threshold: 40%)
Posted Jul 23, 2026 - 17:10 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2608ms (baseline: 2608ms)
- Current error rate: 53.49% (baseline: 53.49%)
- Request count (5min): 129
- Region: us-central1

Status: Major Outage
Reason: High error rate: 53.5% (threshold: 40%)
Posted Jul 23, 2026 - 17:05 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 369ms (baseline: 369ms)
- Current error rate: 45.63% (baseline: 45.63%)
- Request count (5min): 103
- Region: us-central1

Status: Major Outage
Reason: High error rate: 45.6% (threshold: 40%)
Posted Jul 23, 2026 - 17:00 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 6088ms (baseline: 6088ms)
- Current error rate: 40.00% (baseline: 40.00%)
- Request count (5min): 100
- Region: us-central1

Status: Major Outage
Reason: High error rate: 40.0% (threshold: 40%)
Posted Jul 23, 2026 - 16:55 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 4508ms (baseline: 4508ms)
- Current error rate: 49.02% (baseline: 49.02%)
- Request count (5min): 102
- Region: us-central1

Status: Major Outage
Reason: High error rate: 49.0% (threshold: 40%)
Posted Jul 23, 2026 - 16:50 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 432ms (baseline: 432ms)
- Current error rate: 44.66% (baseline: 44.66%)
- Request count (5min): 103
- Region: us-central1

Status: Major Outage
Reason: High error rate: 44.7% (threshold: 40%)
Posted Jul 23, 2026 - 16:45 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3468ms (baseline: 3468ms)
- Current error rate: 58.27% (baseline: 58.27%)
- Request count (5min): 139
- Region: us-central1

Status: Major Outage
Reason: High error rate: 58.3% (threshold: 40%)
Posted Jul 23, 2026 - 16:40 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 521ms (baseline: 521ms)
- Current error rate: 48.60% (baseline: 48.60%)
- Request count (5min): 107
- Region: us-central1

Status: Major Outage
Reason: High error rate: 48.6% (threshold: 40%)
Posted Jul 23, 2026 - 16:35 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 446ms (baseline: 446ms)
- Current error rate: 44.66% (baseline: 44.66%)
- Request count (5min): 103
- Region: us-central1

Status: Major Outage
Reason: High error rate: 44.7% (threshold: 40%)
Posted Jul 23, 2026 - 16:30 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 523ms (baseline: 523ms)
- Current error rate: 57.02% (baseline: 57.02%)
- Request count (5min): 121
- Region: us-central1

Status: Major Outage
Reason: High error rate: 57.0% (threshold: 40%)
Posted Jul 23, 2026 - 16:25 UTC
This incident affected: Reranker Models (jina-reranker-m0).
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