Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Feb 25, 2026 - 10:05 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 314896ms (baseline: 314896ms)
- Current error rate: 52.78% (baseline: 52.78%)
- Request count (5min): 144
- Region: us-central1

Status: Major Outage
Reason: High error rate: 52.8% (threshold: 40%)

Posted Feb 25, 2026 - 10:00 UTC

This incident affected: Reranker Models (jina-reranker-m0).