Degraded performance: r.jina.ai

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Feb 21, 2026 - 21:05 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 21337ms (baseline: 21337ms)
- Current error rate: 8.63% (baseline: 8.63%)
- Request count (5min): 18591
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.63% (SLO: 10.00%)

Posted Feb 21, 2026 - 21:00 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 21456ms (baseline: 21456ms)
- Current error rate: 10.95% (baseline: 10.95%)
- Request count (5min): 20848
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 10.95% (SLO: 10.00%)

Posted Feb 21, 2026 - 20:55 UTC

Investigating

Service r.jina.ai is experiencing issues.

- Current P99 latency: 19124ms (baseline: 19124ms)
- Current error rate: 11.38% (baseline: 11.38%)
- Request count (5min): 21345
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 11.38% (SLO: 10.00%)

Posted Feb 21, 2026 - 20:50 UTC

This incident affected: Reader (r.jina.ai).