Partial outage: jina-reranker-v2-base-multilingual

Incident Report for Jina AI

Resolved

Status changed to degraded_performance. See new incident for details.

Posted Aug 18, 2026 - 12:40 UTC

Update

Service jina-reranker-v2-base-multilingual is experiencing issues.

- Current P99 latency: 31851ms (baseline: 31851ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 4933
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=31851ms (threshold: 24000ms)

Posted Aug 18, 2026 - 12:35 UTC

Investigating

Service jina-reranker-v2-base-multilingual is experiencing issues.

- Current P99 latency: 29424ms (baseline: 29424ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 5224
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=29424ms (threshold: 24000ms)

Posted Aug 18, 2026 - 12:30 UTC

This incident affected: Reranker Models (jina-reranker-v2-base-multilingual).