Degraded performance: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted May 14, 2026 - 13:50 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 54517ms (baseline: 54517ms)
- Current error rate: 9.49% (baseline: 9.49%)
- Request count (5min): 3151
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 9.49% (SLO: 2.00%)

Posted May 14, 2026 - 13:45 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 64692ms (baseline: 64692ms)
- Current error rate: 11.15% (baseline: 11.15%)
- Request count (5min): 1982
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 11.15% (SLO: 2.00%)

Posted May 14, 2026 - 13:40 UTC

This incident affected: Embedding Models (jina-embeddings-v4).