Partial outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Apr 21, 2026 - 08:45 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3481ms (baseline: 3481ms)
- Current error rate: 21.62% (baseline: 21.62%)
- Request count (5min): 111
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 21.6% (threshold: 15%)

Posted Apr 21, 2026 - 08:40 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 11186ms (baseline: 11186ms)
- Current error rate: 38.81% (baseline: 38.81%)
- Request count (5min): 134
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 38.8% (threshold: 15%)

Posted Apr 21, 2026 - 08:35 UTC

This incident affected: Reranker Models (jina-reranker-m0).