Partial outage: jina-clip-v2

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted May 21, 2026 - 22:50 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 1522ms (baseline: 1522ms)
- Current error rate: 32.26% (baseline: 32.26%)
- Request count (5min): 403
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 32.3% (threshold: 15%)

Posted May 21, 2026 - 22:45 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 2555ms (baseline: 2555ms)
- Current error rate: 22.70% (baseline: 22.70%)
- Request count (5min): 445
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 22.7% (threshold: 15%)

Posted May 21, 2026 - 22:40 UTC

Investigating

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 2226ms (baseline: 2226ms)
- Current error rate: 27.47% (baseline: 27.47%)
- Request count (5min): 586
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 27.5% (threshold: 15%)

Posted May 21, 2026 - 22:35 UTC

This incident affected: Embedding Models (jina-clip-v2).