Degraded performance: jina-clip-v2

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Sep 02, 2026 - 15:50 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 16920ms (baseline: 16920ms)
- Current error rate: 1.23% (baseline: 1.23%)
- Request count (5min): 1139
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=16920ms (SLO: 5000ms)

Posted Sep 02, 2026 - 15:45 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 11419ms (baseline: 11419ms)
- Current error rate: 0.81% (baseline: 0.81%)
- Request count (5min): 867
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=11419ms (SLO: 5000ms)

Posted Sep 02, 2026 - 15:40 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 11882ms (baseline: 11882ms)
- Current error rate: 0.09% (baseline: 0.09%)
- Request count (5min): 1174
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=11882ms (SLO: 5000ms)

Posted Sep 02, 2026 - 15:35 UTC

Investigating

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 12446ms (baseline: 12446ms)
- Current error rate: 0.88% (baseline: 0.88%)
- Request count (5min): 1484
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=12446ms (SLO: 5000ms)

Posted Sep 02, 2026 - 15:30 UTC

This incident affected: Embedding Models (jina-clip-v2).