Degraded performance: s.jina.ai

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jan 18, 2026 - 07:00 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 2883ms (baseline: 2883ms)
- Current error rate: 9.54% (baseline: 9.54%)
- Request count (5min): 922
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 9.54% (SLO: 10.00%)

Posted Jan 18, 2026 - 06:55 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 3474ms (baseline: 3474ms)
- Current error rate: 11.93% (baseline: 11.93%)
- Request count (5min): 788
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 11.93% (SLO: 10.00%)

Posted Jan 18, 2026 - 06:50 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 1676ms (baseline: 1676ms)
- Current error rate: 11.50% (baseline: 11.50%)
- Request count (5min): 774
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 11.50% (SLO: 10.00%)

Posted Jan 18, 2026 - 06:40 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 5525ms (baseline: 5525ms)
- Current error rate: 14.94% (baseline: 14.94%)
- Request count (5min): 743
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 14.94% (SLO: 10.00%)

Posted Jan 18, 2026 - 06:10 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 8017ms (baseline: 8017ms)
- Current error rate: 11.31% (baseline: 11.31%)
- Request count (5min): 787
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 11.31% (SLO: 10.00%)

Posted Jan 18, 2026 - 05:25 UTC

Investigating

Service s.jina.ai is experiencing issues.

- Current P99 latency: 6997ms (baseline: 6997ms)
- Current error rate: 13.34% (baseline: 13.34%)
- Request count (5min): 607
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 13.34% (SLO: 10.00%)

Posted Jan 18, 2026 - 05:20 UTC

This incident affected: Reader (s.jina.ai).