Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 23, 2026 - 19:35 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 496ms (baseline: 496ms)
- Current error rate: 51.67% (baseline: 51.67%)
- Request count (5min): 120
- Region: us-central1

Status: Major Outage
Reason: High error rate: 51.7% (threshold: 40%)

Posted Jul 23, 2026 - 19:30 UTC

This incident affected: Reranker Models (jina-reranker-m0).