Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 25, 2026 - 03:05 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 429ms (baseline: 429ms)
- Current error rate: 50.00% (baseline: 50.00%)
- Request count (5min): 124
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.0% (threshold: 40%)

Posted Jul 25, 2026 - 03:00 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 520ms (baseline: 520ms)
- Current error rate: 53.70% (baseline: 53.70%)
- Request count (5min): 108
- Region: us-central1

Status: Major Outage
Reason: High error rate: 53.7% (threshold: 40%)

Posted Jul 25, 2026 - 02:55 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 511ms (baseline: 511ms)
- Current error rate: 51.35% (baseline: 51.35%)
- Request count (5min): 148
- Region: us-central1

Status: Major Outage
Reason: High error rate: 51.4% (threshold: 40%)

Posted Jul 25, 2026 - 02:50 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 469ms (baseline: 469ms)
- Current error rate: 52.27% (baseline: 52.27%)
- Request count (5min): 132
- Region: us-central1

Status: Major Outage
Reason: High error rate: 52.3% (threshold: 40%)

Posted Jul 25, 2026 - 02:45 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 1938ms (baseline: 1938ms)
- Current error rate: 48.60% (baseline: 48.60%)
- Request count (5min): 107
- Region: us-central1

Status: Major Outage
Reason: High error rate: 48.6% (threshold: 40%)

Posted Jul 25, 2026 - 02:40 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 402ms (baseline: 402ms)
- Current error rate: 51.82% (baseline: 51.82%)
- Request count (5min): 110
- Region: us-central1

Status: Major Outage
Reason: High error rate: 51.8% (threshold: 40%)

Posted Jul 25, 2026 - 02:35 UTC

This incident affected: Reranker Models (jina-reranker-m0).