Partial outage: jina-reranker-v2-base-multilingual

Incident Report for Jina AI

Resolved

Status changed to major_outage. See new incident for details.

Posted Aug 27, 2026 - 11:20 UTC

Investigating

Service jina-reranker-v2-base-multilingual is experiencing issues.

- Current P99 latency: 35376ms (baseline: 35376ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 4771
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=35376ms (threshold: 24000ms)

Posted Aug 27, 2026 - 11:15 UTC

This incident affected: Reranker Models (jina-reranker-v2-base-multilingual).