Partial outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Apr 21, 2026 - 08:20 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3497ms (baseline: 3497ms)
- Current error rate: 15.84% (baseline: 15.84%)
- Request count (5min): 101
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 15.8% (threshold: 15%)

Posted Apr 21, 2026 - 08:15 UTC

This incident affected: Reranker Models (jina-reranker-m0).