Degraded performance: r.jina.ai

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Feb 19, 2026 - 17:20 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 46629ms (baseline: 46629ms)
- Current error rate: 12.79% (baseline: 12.79%)
- Request count (5min): 18256
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 12.79% (SLO: 10.00%)

Posted Feb 19, 2026 - 17:15 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 42999ms (baseline: 42999ms)
- Current error rate: 12.22% (baseline: 12.22%)
- Request count (5min): 24656
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 12.22% (SLO: 10.00%)

Posted Feb 19, 2026 - 17:10 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 49183ms (baseline: 49183ms)
- Current error rate: 12.07% (baseline: 12.07%)
- Request count (5min): 25466
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 12.07% (SLO: 10.00%)

Posted Feb 19, 2026 - 17:05 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 61397ms (baseline: 61397ms)
- Current error rate: 10.38% (baseline: 10.38%)
- Request count (5min): 26902
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 10.38% (SLO: 10.00%)

Posted Feb 19, 2026 - 17:01 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 59258ms (baseline: 59258ms)
- Current error rate: 9.19% (baseline: 9.19%)
- Request count (5min): 27422
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 9.19% (SLO: 10.00%)

Posted Feb 19, 2026 - 16:55 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 37208ms (baseline: 37208ms)
- Current error rate: 7.05% (baseline: 7.05%)
- Request count (5min): 25628
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 7.05% (SLO: 10.00%)

Posted Feb 19, 2026 - 16:50 UTC

Investigating

Service r.jina.ai is experiencing issues.

- Current P99 latency: 20980ms (baseline: 20980ms)
- Current error rate: 7.73% (baseline: 7.73%)
- Request count (5min): 22171
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 7.73% (SLO: 10.00%)

Posted Feb 19, 2026 - 16:45 UTC

This incident affected: Reader (r.jina.ai).