Degraded performance: s.jina.ai

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Apr 09, 2026 - 16:40 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 26666ms (baseline: 26666ms)
- Current error rate: 8.67% (baseline: 8.67%)
- Request count (5min): 323
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 8.67% (SLO: 10.00%)

Posted Apr 09, 2026 - 16:35 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 22624ms (baseline: 22624ms)
- Current error rate: 14.04% (baseline: 14.04%)
- Request count (5min): 356
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 14.04% (SLO: 10.00%)

Posted Apr 09, 2026 - 16:30 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 36340ms (baseline: 36340ms)
- Current error rate: 14.18% (baseline: 14.18%)
- Request count (5min): 275
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 14.18% (SLO: 10.00%)

Posted Apr 09, 2026 - 16:25 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 15871ms (baseline: 15871ms)
- Current error rate: 8.85% (baseline: 8.85%)
- Request count (5min): 260
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 8.85% (SLO: 10.00%)

Posted Apr 09, 2026 - 16:20 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 36707ms (baseline: 36707ms)
- Current error rate: 10.99% (baseline: 10.99%)
- Request count (5min): 191
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 10.99% (SLO: 10.00%)

Posted Apr 09, 2026 - 16:15 UTC

Investigating

Service s.jina.ai is experiencing issues.

- Current P99 latency: 27392ms (baseline: 27392ms)
- Current error rate: 11.11% (baseline: 11.11%)
- Request count (5min): 216
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 11.11% (SLO: 10.00%)

Posted Apr 09, 2026 - 16:10 UTC

This incident affected: Reader (s.jina.ai).