Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 25, 2026 - 17:05 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 912ms (baseline: 912ms)
- Current error rate: 54.72% (baseline: 54.72%)
- Request count (5min): 159
- Region: us-central1

Status: Major Outage
Reason: High error rate: 54.7% (threshold: 40%)

Posted Jul 25, 2026 - 17:00 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2350ms (baseline: 2350ms)
- Current error rate: 52.34% (baseline: 52.34%)
- Request count (5min): 107
- Region: us-central1

Status: Major Outage
Reason: High error rate: 52.3% (threshold: 40%)

Posted Jul 25, 2026 - 16:55 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 371ms (baseline: 371ms)
- Current error rate: 59.69% (baseline: 59.69%)
- Request count (5min): 129
- Region: us-central1

Status: Major Outage
Reason: High error rate: 59.7% (threshold: 40%)

Posted Jul 25, 2026 - 16:50 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 399ms (baseline: 399ms)
- Current error rate: 51.37% (baseline: 51.37%)
- Request count (5min): 146
- Region: us-central1

Status: Major Outage
Reason: High error rate: 51.4% (threshold: 40%)

Posted Jul 25, 2026 - 16:45 UTC

This incident affected: Reranker Models (jina-reranker-m0).