Partial outage: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Feb 13, 2026 - 16:05 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 3696ms (baseline: 3696ms)
- Current error rate: 17.73% (baseline: 17.73%)
- Request count (5min): 1794
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 17.7% (threshold: 15%)

Posted Feb 13, 2026 - 16:00 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 7779ms (baseline: 7779ms)
- Current error rate: 26.53% (baseline: 26.53%)
- Request count (5min): 1911
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 26.5% (threshold: 15%)

Posted Feb 13, 2026 - 15:55 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 8770ms (baseline: 8770ms)
- Current error rate: 19.10% (baseline: 19.10%)
- Request count (5min): 1560
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 19.1% (threshold: 15%)

Posted Feb 13, 2026 - 15:50 UTC

This incident affected: Embedding Models (jina-embeddings-v4).