Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted Jul 26, 2026 - 02:20 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 391ms (baseline: 391ms)
- Current error rate: 43.12% (baseline: 43.12%)
- Request count (5min): 109
- Region: us-central1

Status: Major Outage
Reason: High error rate: 43.1% (threshold: 40%)

Posted Jul 26, 2026 - 02:15 UTC

This incident affected: Reranker Models (jina-reranker-m0).