Degraded performance: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jan 29, 2026 - 18:35 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 83730ms (baseline: 83730ms)
- Current error rate: 0.10% (baseline: 0.10%)
- Request count (5min): 1016
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=83730ms (SLO: 40000ms)

Posted Jan 29, 2026 - 18:30 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 152912ms (baseline: 152912ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 612
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=152912ms (SLO: 40000ms)

Posted Jan 29, 2026 - 18:25 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 117135ms (baseline: 117135ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 342
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=117135ms (SLO: 40000ms)

Posted Jan 29, 2026 - 18:20 UTC

This incident affected: Embedding Models (jina-embeddings-v4).