Degraded performance: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 04, 2026 - 12:40 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 91705ms (baseline: 91705ms)
- Current error rate: 1.96% (baseline: 1.96%)
- Request count (5min): 3817
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=91705ms (SLO: 40000ms)

Posted Jul 04, 2026 - 12:35 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 84557ms (baseline: 84557ms)
- Current error rate: 2.08% (baseline: 2.08%)
- Request count (5min): 1539
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=84557ms (SLO: 40000ms)

Posted Jul 04, 2026 - 12:30 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 82375ms (baseline: 82375ms)
- Current error rate: 5.40% (baseline: 5.40%)
- Request count (5min): 1758
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=82375ms (SLO: 40000ms)

Posted Jul 04, 2026 - 12:25 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 115670ms (baseline: 115670ms)
- Current error rate: 4.09% (baseline: 4.09%)
- Request count (5min): 2127
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=115670ms (SLO: 40000ms)

Posted Jul 04, 2026 - 12:20 UTC

This incident affected: Embedding Models (jina-embeddings-v4).