Degraded performance: multi-embeddings

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted May 09, 2026 - 02:25 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 67585ms (baseline: 67585ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 114
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=67585ms (SLO: 20000ms)

Posted May 09, 2026 - 02:20 UTC

Investigating

Service multi-embeddings is experiencing issues.

- Current P99 latency: 60955ms (baseline: 60955ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 115
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=60955ms (SLO: 20000ms)

Posted May 09, 2026 - 02:15 UTC

This incident affected: Embedding Models (Rest Embeddings).