Degraded performance: s.jina.ai

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted Feb 23, 2026 - 15:00 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 8366ms (baseline: 8366ms)
- Current error rate: 9.93% (baseline: 9.93%)
- Request count (5min): 3787
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 9.93% (SLO: 10.00%)

Posted Feb 23, 2026 - 14:55 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 16669ms (baseline: 16669ms)
- Current error rate: 9.81% (baseline: 9.81%)
- Request count (5min): 3934
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 9.81% (SLO: 10.00%)

Posted Feb 23, 2026 - 14:50 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 16566ms (baseline: 16566ms)
- Current error rate: 10.23% (baseline: 10.23%)
- Request count (5min): 3840
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 10.23% (SLO: 10.00%)

Posted Feb 23, 2026 - 14:45 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 21524ms (baseline: 21524ms)
- Current error rate: 9.58% (baseline: 9.58%)
- Request count (5min): 3935
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 9.58% (SLO: 10.00%)

Posted Feb 23, 2026 - 14:40 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 15957ms (baseline: 15957ms)
- Current error rate: 12.68% (baseline: 12.68%)
- Request count (5min): 4243
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 12.68% (SLO: 10.00%)

Posted Feb 23, 2026 - 14:35 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 17257ms (baseline: 17257ms)
- Current error rate: 12.49% (baseline: 12.49%)
- Request count (5min): 4475
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 12.49% (SLO: 10.00%)

Posted Feb 23, 2026 - 14:30 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 16123ms (baseline: 16123ms)
- Current error rate: 12.23% (baseline: 12.23%)
- Request count (5min): 4479
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 12.23% (SLO: 10.00%)

Posted Feb 23, 2026 - 14:25 UTC

Investigating

Service s.jina.ai is experiencing issues.

- Current P99 latency: 15061ms (baseline: 15061ms)
- Current error rate: 8.80% (baseline: 8.80%)
- Request count (5min): 3752
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 8.80% (SLO: 10.00%)

Posted Feb 23, 2026 - 14:20 UTC

This incident affected: Reader (s.jina.ai).