Degraded performance: s.jina.ai

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Apr 10, 2026 - 20:25 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 29905ms (baseline: 29905ms)
- Current error rate: 10.59% (baseline: 10.59%)
- Request count (5min): 425
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 10.59% (SLO: 10.00%)

Posted Apr 10, 2026 - 20:20 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 20980ms (baseline: 20980ms)
- Current error rate: 14.90% (baseline: 14.90%)
- Request count (5min): 584
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 14.90% (SLO: 10.00%)

Posted Apr 10, 2026 - 20:15 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 31071ms (baseline: 31071ms)
- Current error rate: 9.43% (baseline: 9.43%)
- Request count (5min): 297
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 9.43% (SLO: 10.00%)

Posted Apr 10, 2026 - 20:10 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 31535ms (baseline: 31535ms)
- Current error rate: 9.06% (baseline: 9.06%)
- Request count (5min): 254
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 9.06% (SLO: 10.00%)

Posted Apr 10, 2026 - 20:05 UTC

Investigating

Service s.jina.ai is experiencing issues.

- Current P99 latency: 30906ms (baseline: 30906ms)
- Current error rate: 10.37% (baseline: 10.37%)
- Request count (5min): 270
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 10.37% (SLO: 10.00%)

Posted Apr 10, 2026 - 20:00 UTC

This incident affected: Reader (s.jina.ai).