Service outage: jina-code-embeddings-1500m

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted May 05, 2026 - 17:10 UTC

Update

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 283705ms (baseline: 283705ms)
- Current error rate: 5.21% (baseline: 5.21%)
- Request count (5min): 307
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=283705ms (threshold: 30000ms)

Posted May 05, 2026 - 17:05 UTC

Update

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 275360ms (baseline: 275360ms)
- Current error rate: 5.09% (baseline: 5.09%)
- Request count (5min): 393
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=275360ms (threshold: 30000ms)

Posted May 05, 2026 - 17:00 UTC

Update

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 252975ms (baseline: 252975ms)
- Current error rate: 1.98% (baseline: 1.98%)
- Request count (5min): 354
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=252975ms (threshold: 30000ms)

Posted May 05, 2026 - 16:55 UTC

Investigating

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 300210ms (baseline: 300210ms)
- Current error rate: 0.65% (baseline: 0.65%)
- Request count (5min): 308
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=300210ms (threshold: 30000ms)

Posted May 05, 2026 - 16:50 UTC

This incident affected: Embedding Models (jina-code-embeddings-1500m).