Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 29, 2026 - 12:15 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3743ms (baseline: 3743ms)
- Current error rate: 55.80% (baseline: 55.80%)
- Request count (5min): 138
- Region: us-central1

Status: Major Outage
Reason: High error rate: 55.8% (threshold: 40%)

Posted Jul 29, 2026 - 12:10 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3324ms (baseline: 3324ms)
- Current error rate: 55.86% (baseline: 55.86%)
- Request count (5min): 111
- Region: us-central1

Status: Major Outage
Reason: High error rate: 55.9% (threshold: 40%)

Posted Jul 29, 2026 - 12:05 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2591ms (baseline: 2591ms)
- Current error rate: 52.03% (baseline: 52.03%)
- Request count (5min): 123
- Region: us-central1

Status: Major Outage
Reason: High error rate: 52.0% (threshold: 40%)

Posted Jul 29, 2026 - 12:00 UTC

This incident affected: Reranker Models (jina-reranker-m0).