Degraded performance: jina-reranker-v2-base-multilingual

Incident Report for Jina AI

Resolved

Status changed to major_outage. See new incident for details.

Posted Aug 27, 2026 - 12:10 UTC

Investigating

Service jina-reranker-v2-base-multilingual is experiencing issues.

- Current P99 latency: 14924ms (baseline: 14924ms)
- Current error rate: 0.02% (baseline: 0.02%)
- Request count (5min): 4880
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=14924ms (SLO: 6000ms)

Posted Aug 27, 2026 - 12:05 UTC

This incident affected: Reranker Models (jina-reranker-v2-base-multilingual).