Partial outage: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Status changed to degraded_performance. See new incident for details.

Posted May 14, 2026 - 13:20 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 37838ms (baseline: 37838ms)
- Current error rate: 15.12% (baseline: 15.12%)
- Request count (5min): 2209
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 15.1% (threshold: 15%)

Posted May 14, 2026 - 13:15 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 40919ms (baseline: 40919ms)
- Current error rate: 17.02% (baseline: 17.02%)
- Request count (5min): 2109
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 17.0% (threshold: 15%)

Posted May 14, 2026 - 13:10 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 46011ms (baseline: 46011ms)
- Current error rate: 20.65% (baseline: 20.65%)
- Request count (5min): 2373
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 20.6% (threshold: 15%)

Posted May 14, 2026 - 13:05 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 81038ms (baseline: 81038ms)
- Current error rate: 18.43% (baseline: 18.43%)
- Request count (5min): 2105
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 18.4% (threshold: 15%)

Posted May 14, 2026 - 13:00 UTC

This incident affected: Embedding Models (jina-embeddings-v4).